Privacy Policy
Last updated: February 2025
1. Introduction
Wu Labs Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect information you provide directly (e.g. name, email address, company details when you contact us), information collected automatically (e.g. IP address, browser type, pages visited via cookies and similar technologies), and information from third parties where applicable.
3. How We Use Your Information
We use the information we collect to respond to your enquiries, provide and improve our services, send relevant communications, analyse website usage, and comply with legal obligations.
4. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience and analyse traffic. You can control cookie preferences through your browser settings.
5. Data Sharing and Disclosure
We do not sell your personal data. We may share information with service providers who assist our operations (e.g. hosting, analytics), when required by law, or to protect our rights and safety.
6. Data Retention and Security
We retain your information only for as long as necessary to fulfil the purposes outlined in this policy. We implement appropriate technical and organisational measures to protect your data.
7. Your Rights
Under UK GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and to object to processing. You may also lodge a complaint with the Information Commissioner's Office (ICO).
8. Contact
For privacy-related enquiries, please contact us at hello@wulabs.io. Wu Labs Ltd, 128 City Road, London EC1V 2NX.